FAQ's

The Centre is open seven days from 9.30 a.m. and last entry to the exhibition is at 5 p.m. in Summer season and 4 p.m. in winter season. (see seasonal dates below) Sundays in Winter season open at 11 a.m.

Our Summer season is from April 15^th to October 14^th and our Winter season is from October 15^th to April 14th.

The Centre is closed for Christmas from December 24^th to December 27 inclusive. We also close from December 31 to January 8^th inclusive.

The Exhibition is in English; however, we offer complimentary use of audio guides in the following languages: French; German; Dutch; Spanish; Italian; Polish; &Mandarin.  We also have an App, “Great Visitor Experiences” which can be downloaded, and visitors can view the content of the exhibition in their own language.

We can accommodate groups of up to 50. Larger groups can also be catered for with staggered arrival times. We offer a group rate for groups of 10 persons or more.

Advance booking for groups is desirable, however, we welcome groups and will always do our utmost to accommodate them without a booking. We do not operate time slots so come when it suits you. Just give us a quick call and let us know you are coming!

The Exhibition is self-guided, and visitors may spend as much time as they wish. We offer audio guides to non-English speaking visitors. An introductory talk for groups can be arranged on request. There is also a downloadable app with all our story content for foreign visitors.

The Centre is fully wheelchair accessible and there are several areas within the exhibition for visitors to sit and relax.

There are several bus /coach spaces directly outside the Centre. Pay parking for cars available nearby (2 minutes) and a free car park available, 5 minutes walking distance.